The other night, after a hard day’s (or night) shift, I walked into a Coffee Bean and Tea Leaf branch near our call center office. All I wanted was to find a comfy seat, read something about diet pills review and relax in one corner.
When I walked to the counter and ordered my usual caffeinated [...]
What a day it has been for me. I did uncredited overtime work because I needed to assist a colleague with some of her tasks. I’m not complaining about doing that extra work. We do that all the time whenever someone needs a little helping hand. It’s a give-and-take world after all.
Anyway, it was actually [...]
We will celebrate Independence Day tomorrow here in the Philippines and some call center agents are excited about it because of two things.
For one, if they are on their rest day tomorrow then that means they can rest and or go out for some recreation. Another, this means double pay for the call center [...]
People who work in the call center are highly prone to gaining unnecessary weight. I know because me and some of my friends are currently dealing with extra weight. We blame it to our erratic meal times (because of shifts that keep on changing every other week), the nature of call center work which is [...]
Continue reading about It’s Easy for Call Center Workers to Gain Weight
Today, a lot of anti ConAss (Constituent Assembly) supporters are going to assemble in Ayala Makati to protest against the conversion of Congress into ConAss.
This means that if you are working in Ayala Area, you will have to be aware of the modifications in the traffic flow today from 12:00PM to 8:00PM. I know that [...]
Continue reading about Call Centers Concerned Over Political Rally
On June 7, 2009 a lot of people from all walks of life will gather and literally walk to end hunger.
This is to support End Hunger, Walk the World 2009 Activity to be participated by 80 countries. In the Philippines, participants should go to Rajah Sulayman, Roxas Boulevard, Manila. This ‘walking’ event will start from [...]
I have been busy these past few weeks because of different things to attend to in my day job. Aside from that, I am also working on several projects during weekends.
Speaking of having too much on my plate, I find it challenging to go out and shop since I don’t have my own car [...]
I’ve been working in the call center industry for over seven years now, and I notice how the workforce would consist more of women than men. I don’t know why, but as I did a lot of call center training, I also noticed the growing number of moms joining this lucrative industry.
This has raised [...]
Continue reading about Three Reasons for Hiring Mothers as Call Center Agents
Who says call center operations isn’t affected by Pacquiao - Hatton fight?
For sure, call centers played a big role for this event to happen (which means more calls to answer). Let me tell you why.
Travel
Call centers who have travel accounts have to answer calls to book the flight of people going to Las [...]
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I worked all day last week since I have a training class to attend to.
But I won’t tell you much about it. What I’ll share with you are my thoughts on cabs and free meals.
Last week, I frequently rode taxi cabs because I needed to pass a lot of processions on the road. Aside from [...]
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